Privacy Policy

Information We Collect

When you submit an event inquiry, we collect the information you provide, which may include your name, phone number, email address, event date, event type, venue or town, estimated guest count, booth interest, and message. We do not collect payment-card information through this website.

We also use Google Analytics and Google Ads measurement to understand site visits and whether an inquiry was completed. These services may process device, browser, IP address, referral, and site interaction data using cookies or similar technologies.

How We Use Information

We use inquiry information to check availability, prepare a quote, answer questions, plan an event, and communicate about a requested or booked service. We use analytics information to measure and improve the website and our advertising. We do not sell your personal information.

Service Providers

The site is hosted by Netlify, which processes and stores form submissions on our behalf. Google provides analytics and advertising measurement. Twilio may process phone numbers and message data on our behalf when we send or receive text messages. These providers may process information under their own privacy terms and only as needed to deliver their services to us.

Text Messaging Privacy

If you separately check the text-message consent box on an inquiry form, we may send messages from The Timeless Capture Booth Co. about your inquiry, quote, booking, and event coordination. Message frequency varies, typically up to 4 messages per month. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent to receive text messages is not a condition of purchase.

We do not sell, rent, or share mobile phone numbers, text-message opt-in data, or SMS consent with third parties or affiliates for marketing or promotional purposes. We may share this information with service providers, such as Twilio, only as needed to operate the messaging program and deliver messages you requested.

Review our SMS Terms and Conditions for program details.

Retention and Security

We retain inquiry and customer information only as long as it is reasonably needed to respond, provide services, keep business records, and meet legal obligations. We use reasonable safeguards, but no internet transmission or storage system can be guaranteed completely secure.

Your Choices

You may ask us to correct or delete personal information you have submitted, subject to records we must retain for legal or business purposes. You can also limit analytics cookies through your browser settings or available Google opt-out tools.

Contact Us

For a privacy question or request, email S.ajaj85@timelesscapturebooth.com or call 215-392-3642. You can also use our contact page.